Privacy Policy, Notice of Privacy Practices, and Third-Party Vendor List

Gonzalez & Rothchild LLP ("Gonzalez & Rothchild," the "Firm," "we," "us," or "our") respects your privacy and is committed to protecting personal information provided to or collected by the Firm. This Privacy Policy, Notice of Privacy Practices, and Third-Party Vendor List applies to information collected through the Firm's website, intake forms, consultation scheduling tools, email communications, client-intake workflows, and related services, including tools operated by or integrated with third-party legal technology providers such as Clio.

This Privacy Page explains how we collect, use, disclose, retain, and protect personal information. It should be read together with the Firm's Terms of Use. Using the Firm's website or submitting information to the Firm does not create an attorney-client relationship, and you should not submit unrequested confidential, privileged, proprietary, sensitive, or time-sensitive information unless and until the Firm has agreed in writing to represent you.

Personal Information We Collect

The Firm may collect personal information that you voluntarily provide to us, including your name, email address, phone number, mailing address, employer or business affiliation, matter-related information, documents you upload, consultation requests, intake responses, payment or billing-related information, and communications you send to the Firm. We may also collect information generated through your use of the website or intake tools, including device information, IP address, browser type, pages visited, referring links, date and time of access, form-submission data, and similar website or usage information.

Depending on the nature of your inquiry or representation, the information you provide may include sensitive information, health-related information, insurance information, accident or injury information, financial information, employment information, business information, or other information relevant to a legal matter. The Firm collects this information only as reasonably necessary for intake, conflict checks, matter evaluation, legal representation, Firm operations, communications, billing, compliance, and related business purposes.

How We Use Personal Information

The Firm may use personal information to respond to inquiries, schedule consultations, conduct conflict checks, evaluate potential matters, determine whether the Firm may represent you, provide legal services, communicate with clients and prospective clients, manage client relationships, prepare documents, administer matters, process billing and payments, maintain records, improve Firm operations, maintain website functionality, protect Firm systems, comply with legal and professional obligations, and enforce the Firm's agreements and policies.

The Firm may also use contact information to send administrative communications, legal-service communications, Firm updates, or other information that may be relevant to your inquiry or relationship with the Firm. You may ask us to stop sending marketing or non-essential communications, but we may continue sending communications necessary for legal services, billing, conflicts, administration, or compliance.

Website Inquiries, Intake, and Prospective Clients

The Firm uses online tools, including Clio, to support website publication, intake, scheduling, client relationship management, matter administration, and related workflows. Information submitted through the website or intake process may be transmitted through, stored in, or processed by Clio or other Firm-approved systems.

Submitting information through the website, Clio, email, phone, or any intake process does not create an attorney-client relationship and does not obligate the Firm to represent you. Before an attorney-client relationship is formed, the Firm may use submitted information to review your inquiry, conduct conflict checks, evaluate whether the Firm may represent you, communicate with you, and administer Firm operations. Communications sent before an attorney-client relationship is formed may not be protected by the attorney-client privilege and may not prevent the Firm from representing another person or entity in the same or a related matter, except to the extent otherwise required by applicable law or professional obligations.

Confidentiality, Privilege, and Legal Records

Once an attorney-client relationship is formed, the Firm handles client information in accordance with applicable law, professional obligations, engagement terms, and Firm policies. Information maintained by the Firm in connection with legal representation may be subject to attorney-client privilege, attorney work-product protection, confidentiality obligations, court rules, protective orders, ethical duties, retention requirements, and other legal or professional requirements.

This Privacy Page does not waive, limit, or modify any attorney-client privilege, work-product protection, ethical duty, confidentiality obligation, court order, engagement agreement, or other legal protection that may apply to client information. It also does not create any attorney-client relationship where one does not otherwise exist.

Notice Regarding Health, Medical, and Injury Information

The Firm may receive health, medical, injury, treatment, insurance, billing, disability, or similar information when relevant to a legal inquiry or representation. The Firm is not a health care provider, health plan, or health care clearinghouse, and this Privacy Page is not intended to state that the Firm is a HIPAA covered entity. If the Firm receives protected health information or other health-related information in connection with legal services, the Firm will handle that information in accordance with applicable law, professional obligations, court rules, engagement terms, authorizations, protective orders, business associate obligations if applicable, and Firm policies.

The Firm may use health-related information to evaluate or provide legal services, communicate with you, communicate with authorized representatives, obtain or review records, evaluate claims or defenses, work with experts, communicate with insurers or opposing parties, comply with legal process, and administer the legal matter. The Firm will not sell your health-related information and will not use it for unrelated marketing purposes.

How We Disclose Personal Information

The Firm may disclose personal information as reasonably necessary to provide legal services, evaluate potential matters, communicate with clients or prospective clients, conduct conflict checks, administer matters, process billing, operate the website and intake systems, comply with legal or professional obligations, protect Firm rights or systems, or carry out Firm operations. Recipients may include Firm attorneys and personnel, co-counsel, local counsel, experts, consultants, investigators, court reporters, mediators, arbitrators, courts, government agencies, opposing counsel, insurers, medical providers, records custodians, service providers, technology vendors, payment processors, and other persons or entities reasonably involved in a legal matter or Firm operation.

The Firm may also disclose information when required or permitted by law, court order, subpoena, discovery request, regulatory requirement, professional obligation, client instruction, authorization, engagement agreement, or other lawful process. We may disclose information to prevent fraud, protect safety, secure Firm systems, enforce agreements, respond to disputes, or protect the rights, property, or interests of the Firm, our clients, or others.

Third-Party Vendor List

The Firm's current primary third-party legal technology vendor for website publication, intake, client relationship management, matter administration, and related workflows is Clio / Themis Solutions Inc. Clio's services may process information submitted through the Firm's website, intake forms, scheduling tools, client communications, and matter-management workflows. Clio's own privacy practices are described in Clio's Privacy Policy, and Clio may use subprocessors, service providers, security tools, analytics technologies, hosting providers, and related infrastructure as described in its own privacy, security, and service materials.

The Firm may update this vendor list as vendors are added, removed, replaced, or modified; as Firm systems change; or as legal, ethical, operational, or security needs evolve. The Firm's use of third-party vendors does not alter the Firm's professional obligations to clients, but third-party platforms may have their own terms, privacy policies, security practices, and data-processing procedures.

Cookies, Analytics, and Website Technologies

The Firm's website and related tools may use cookies, pixels, tags, logs, analytics tools, or similar technologies to support website functionality, improve user experience, understand website traffic, maintain security, remember preferences, and evaluate the effectiveness of Firm communications. These technologies may collect information such as IP address, browser type, device information, pages visited, time spent on pages, referring websites, and interactions with website features.

You may be able to limit cookies or similar technologies through your browser settings, device settings, or third-party opt-out tools. Limiting cookies may affect website functionality or your ability to use certain features.

Information Security

The Firm uses reasonable administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include access controls, password protections, vendor management, secure legal technology platforms, encryption where appropriate, personnel access limitations, and other measures designed to protect Firm systems and information.

No website, email system, intake tool, cloud platform, or electronic communication method is completely secure. Information transmitted through the internet may be intercepted, misdirected, delayed, corrupted, accessed by unauthorized parties, or otherwise compromised. You are responsible for using appropriate safeguards when communicating electronically and should avoid sending unrequested sensitive or time-sensitive information before the Firm has agreed in writing to represent you.

Data Retention

The Firm retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide legal services, administer matters, comply with legal and professional obligations, resolve disputes, enforce agreements, maintain business records, and satisfy retention requirements. Retention periods may vary depending on the nature of the information, the matter, applicable law, court rules, professional obligations, client instructions, engagement terms, and Firm policies.

The Firm may retain information submitted by prospective clients even if the Firm does not agree to provide representation, including for conflict-checking, administrative, compliance, risk-management, and recordkeeping purposes.

Your Choices and Rights

You may contact the Firm to request access to, correction of, deletion of, or information about personal information maintained by the Firm. The Firm will respond to requests as required by applicable law and subject to any limitations imposed by legal, ethical, professional, privilege, work-product, court, retention, client-confidentiality, or operational obligations. In some circumstances, the Firm may be unable to delete or disclose information because it is part of a legal file, conflict record, privileged communication, work-product material, litigation record, billing record, compliance record, or other protected or required record.

You may opt out of non-essential marketing communications by following any unsubscribe instructions provided in the communication or by contacting the Firm. Even if you opt out of marketing communications, the Firm may continue to send communications related to legal services, consultations, billing, administration, conflicts, compliance, or other Firm business.

Children's Privacy

The Firm's website and services are not directed to children under the age of thirteen, and the Firm does not knowingly collect personal information from children through the website without appropriate consent. If you believe a child has submitted personal information to the Firm through the website, please contact us so that we may review and address the issue as appropriate.

Links to Third-Party Websites and Services

The Firm's website may include links to third-party websites, platforms, tools, or services that are not owned or controlled by the Firm. The Firm is not responsible for the privacy practices, security practices, content, or policies of third-party websites or services. Your use of third-party websites or services may be governed by their own terms and privacy policies.

Changes to This Privacy Page

The Firm may update this Privacy Policy, Notice of Privacy Practices, and Third-Party Vendor List from time to time. Changes are effective when posted unless otherwise stated. Your continued use of the website or Firm intake tools after changes are posted means that you acknowledge the updated Privacy Page.

Contact Information

If you have questions about this Privacy Policy, Notice of Privacy Practices, Third-Party Vendor List, or the Firm's privacy practices, you may contact the Firm at:

Gonzalez & Rothchild LLP
14800 Westheimer Rd., Suite H
Houston, TX 77082
Phone: (346) 483-2688
Email: info@gonzalezrothchild.com